Customer Service Delivery Advocate
Core
Deliver used vehicles directly to customers' driveways using custom car haulers, including loading/unloading vehicles and completing customer paperwork.
Role type
Field operations specialist (vehicle delivery)
Builds
Carvana's direct-to-consumer used car delivery service
Domain
Automotive retail / Logistics
Deliverable
physical/clinical work
Required skills
physical labor (lifting 50lbs, loading/unloading), safe driving, customer interaction, paperwork completion, notary certification, state-specific licensing (Chauffeur's/Verifier)
Preferred skills
ability to work outdoors in extreme weather, valid driver's license
Technologies
customer tracking system, DMV/title/registration systems
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