[쿠팡이츠서비스] Director II, Program Management (Business & Operations)
Core
Leading operational excellence for Coupang Eats Services by driving delivery operation strategy, optimizing supply chain efficiency, and managing end-to-end processes to enhance customer satisfaction.
Role type
Director II, Program Management (Business & Operations)
Builds
Delivery operations, rider pool strategies, and supply chain systems for food delivery
Domain
Food delivery / E-commerce / Last-mile logistics
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Delivery operation strategy, supply chain management, process optimization, data-driven decision making, organizational leadership, cross-functional collaboration
Preferred skills
Food delivery experience, ride-hailing experience, e-commerce SCM experience, last-mile service experience, startup agile leadership
Technologies
Data analytics tools, operational planning systems
Responsibilities
Lead delivery operation strategy and execution, optimize supply chain efficiency via rider pool management, drive process improvement and automation, analyze KPIs for strategic insights, lead the delivery operation organization including talent management
