Staff Software Engineer
Core
Lead the architecture and technical strategy for Twilio's Compliance Experiences platform, managing Phone Numbers and KYC domains at global scale.
Role type
Staff Software Engineer (P4)
Builds
Production-grade APIs, microservices, and tooling for global telecommunications compliance and identity verification.
Domain
Telecommunications, Regulatory Compliance (KYC), Cloud Infrastructure
Deliverable
production ML models | product features | infrastructure
Required skills
Distributed systems architecture, Java or Go, AWS ecosystem, Microservices patterns, AI-driven development workflows, API design, High-throughput data processing, Infrastructure as Code, Technical leadership
Preferred skills
Telephony protocols, Local number porting (LNP), Global regulatory compliance frameworks, Internal platform building, Agentic systems
Technologies
Java, Go, AWS (Lambda, EKS, DynamoDB, Kafka), Kubernetes, Terraform, CI/CD, LLMs, GitHub Copilot, Anthropic Claude
Responsibilities
Lead long-term technical roadmap and transition legacy systems to modern distributed microservices; Use AI coding assistants to automate boilerplate, generate test suites, and accelerate prototyping; Drive technical excellence and make critical architectural decisions; Partner with Product Managers to translate regulations into developer-first APIs; Mentor senior and staff engineers on AI-augmented workflows; Identify and mitigate technical risks and lead production incident remediation; Communicate technical strategies to executive leadership and engineering teams via design documents and RFCs.
