Senior Staff Software Engineer - Pricing and Packaging
Core
Drive technical direction and architecture for Gusto's internal Commerce Platform, powering pricing, packaging, and subscription systems for 500,000+ small businesses.
Role type
Senior Staff Software Engineer and Tech Lead
Builds
Reliable, scalable platform infrastructure including product catalog, promotion engine, subscription, and entitlement services
Domain
SaaS commerce, billing, and subscription management
Deliverable
production ML models | product features | infrastructure
Required skills
Large-scale backend platform architecture, distributed systems design, API design, service reliability (SLOs), cross-functional technical leadership, AI tool integration, incident response, stakeholder alignment
Preferred skills
Experience in commerce/billing domains, mastery of Ruby/Java/Python/Go, mentoring engineers, self-serve system evolution
Technologies
GitHub Copilot, Claude Code, automated testing frameworks, observability tools
Responsibilities
Lead technical design and architecture for the Commerce Platform; Partner with product and engineering teams to define technical roadmap; Drive end-to-end delivery of complex projects; Mentor engineers through design and code reviews; Own platform observability, reliability, and performance; Collaborate with marketing to evolve self-serve product management systems
Seniority
Senior Staff, hands-on IC with tech lead responsibilities