Staff Design Researcher
Core
Lead Horizon 3 innovation by imagining, shaping, and validating breakthrough product concepts (3-5+ years) that transform the enterprise landscape using advances in AI/ML, AGI, quantum computing, and blockchain.
Role type
Staff Design Researcher (Horizon 3 Innovation)
Builds
Working prototypes and MVPs for future enterprise communication experiences
Domain
Enterprise Communications / Emerging Technology (AI, Quantum, Blockchain)
Deliverable
production ML models | product features | research
Required skills
End-to-end qualitative and quantitative design research, leading ambiguous zero-to-one research programs, mastery of ethnography and contextual inquiry, co-creation workshops, rapid concept validation, executive storytelling and influence
Preferred skills
Experience with AI/ML technology and customer engagement platforms, trust/security/fraud prevention, multi-sided platform innovation
Technologies
AI/ML, AGI, quantum computing, blockchain
Responsibilities
Define and lead end-to-end qualitative and quantitative design research for early-stage exploratory projects; Provide thought leadership connecting research findings to business and product strategy; Synthesize complex data into actionable narratives for senior executives; Collaborate with Product and Design to rapidly test hypotheses via concepts and prototypes; Represent the voice of the customer to inspire teams to build surprising solutions
Seniority
Staff, hands-on IC with strategic scope