DevOps Engineer (Customer Operations)
Core
Own reliability, availability, and operational excellence of production platforms while leading technical delivery for on-premise customer implementations.
Role type
Senior DevOps Engineer (Customer Operations & SRE)
Builds
Production platforms on Kubernetes, CI/CD pipelines, and customer on-premise environments
Domain
Fintech / Cross-border payments / Fraud prevention
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Kubernetes, Helm, Terraform, Ansible, CI/CD pipeline creation, Linux, cloud-native security, scripting/automation, customer technical operations
Preferred skills
Azure, Go (Golang), Node.js, experience in globally distributed startups
Technologies
Kubernetes, Helm, Terraform, Ansible, Azure, Go, Node.js
Responsibilities
Manage end-to-end Kubernetes deployments including rollouts, updates, rollbacks, and scaling; Monitor product health via logs, traces, dashboards, and SLOs/SLIs; Lead technical delivery and escalation resolution for on-premise customer implementations; Maintain per-customer environment knowledge and configurations; Enforce configuration consistency using GitOps and configuration management; Partner with Engineering and Product teams for release planning and UAT
Seniority
Senior, hands-on IC