Sr Manager, Advanced Analytics, FSI
Core
Lead analytics for global Fraud & Safety operations, building KPI frameworks, dashboards, and decision systems to optimize human enforcement workflows and safety outcomes.
Role type
Senior Manager, Analytics (Operations & Risk)
Builds
Scalable KPI frameworks, dashboards, reporting systems, and self-service analytics tools for Fraud & Safety operations.
Domain
Trust & Safety, Fraud Prevention, Human Operations
Deliverable
dashboards & analysis
Required skills
Operational analytics, KPI framework design, experimentation design (A/B testing), workforce planning & forecasting, SQL, data modeling, Python/R, incident impact scoping, cross-functional stakeholder management
Preferred skills
Trust & Safety/Fraud/Risk operations background, real-time decision engines, anomaly-detection frameworks, hybrid team leadership, third-party vendor management, statistics/quantitative graduate degree
Technologies
SQL, Python, R, Experimentation platforms
Responsibilities
Define and operationalize KPI frameworks for global Fraud & Safety operations; Build dashboards and reporting systems to monitor enforcement performance; Design and lead experimentation to improve enforcement quality and reviewer productivity; Partner with global operations and vendor teams to optimize staffing and capacity planning; Partner with Product and Engineering to translate operational insights into tooling improvements; Build self-service analytics tools enabling Ops leaders to monitor performance independently.
Seniority
Senior Manager, hands-on leadership