Staff Software Engineer, Platform
Core
Own the Graph Platform including knowledge graphs, data systems, model repositories, and inferencing pipelines to turn unstructured customer feedback into structured, queryable data.
Role type
Staff Software Engineer, Platform (Data-Intensive Systems)
Builds
Knowledge graph, data systems, model repository, inferencing and enrichment pipelines
Domain
Customer feedback intelligence, NLP, serverless computing, analytics
Deliverable
production ML models | infrastructure
Required skills
Designing data-intensive systems, operating databases at scale, AWS infrastructure, DynamoDB, ClickHouse, system architecture, cost optimization, production incident management, technical mentorship
Preferred skills
First-principles design, open-source tooling, self-hosted LLM experience
Technologies
DynamoDB, ClickHouse, Snowflake, AWS
Responsibilities
Design and operate the indexing and inferencing layers for enterprise and PLG clients; resolve root causes of production issues; make long-term architecture decisions; optimize cloud costs; mentor growing engineering teams
Seniority
Staff, hands-on IC with strategic ownership