Full Stack Engineer, Support Experience
Core
Building a greenfield AI-driven support product and internal tooling for Stripe's merchants and support teams.
Role type
Senior IC full-stack engineer (product & infrastructure)
Builds
Automated AI support features, internal support tooling, and APIs integrating with Stripe's ecosystem
Domain
Fintech / Financial Infrastructure
Deliverable
production ML models | product features | infrastructure
Required skills
Full-stack development, API design, navigating new codebases, rapid prototyping, ambiguous domain problem solving, customer-centric product development
Preferred skills
React, Ruby, building products from scratch, technical leadership on ambiguous projects
Technologies
React, Ruby, Stripe ecosystem
Responsibilities
Drive projects from problem statement to implementation, build high-quality full-stack product experiences, develop APIs integrating with Stripe's ecosystem, partner with cross-functional teams, experiment with AI to build new products
Seniority
Senior, hands-on IC (early hire/founding engineer)