Customer Engineer-DDP
Core
Install, maintain, and upgrade semiconductor equipment while serving as the direct liaison with customers to ensure smooth operations.
Role type
Field Service Engineer (Customer Engineer)
Builds
Semiconductor manufacturing equipment and systems
Domain
Semiconductor / Materials Science
Deliverable
physical/clinical work
Required skills
mechanical aptitude (pneumatics, hydraulics, electronics, vacuum, thermodynamics), hand tools usage, digital multimeter proficiency, preventative and corrective maintenance, customer communication, training and mentoring
Preferred skills
semiconductor industry experience, travel readiness, clean room PPE compliance
Technologies
electrical systems, vacuum systems, plasma systems, hydraulic systems, gas systems, digital analytics
Responsibilities
Install, maintain, and upgrade customer equipment; Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems; Coordinate and communicate directly with customers; Train and mentor junior Field Service Engineers; Apply basic diagnostic techniques to assess equipment and address technical issues
Seniority
Mid-level (4-7 years experience)