Senior Product Operations Lead & Program Manager - Content Experience Innovation
Core
Own the product operations backbone for Netflix's Content Experience Innovation team, defining ways of working, managing operating rhythms, and driving cross-functional alignment for new content types like Live events, Podcasts, and Games.
Role type
Senior Product Operations Lead & Program Manager
Builds
Scalable operational systems, workflows, and tooling that enable fast-moving product development for global content discovery.
Domain
Streaming media, content discovery, and product operations
Required skills
Product operations, program management, operating cadences (OKRs, QBRs), stakeholder alignment, process design, tooling development, cross-functional partnership
Preferred skills
Content discovery, merchandising performance management, recommendation systems
Technologies
Jira, Airtable, AI, automation
Responsibilities
Define and maintain team ways of working and standards; run core operating cadences (planning, OKRs, QBRs); manage portfolio-level operations including intake, prioritization, and roadmap visibility; drive stakeholder communication and alignment; design scalable systems and workflows; identify and drive operational improvements; lead complex cross-functional transformation programs.
Seniority
Senior, hands-on IC
