Customer Engineer-DDP/CMP/ETCH/IMP
Core
Install, maintain, and upgrade semiconductor equipment (DDP/CMP/ETCH/IMP) while serving as the direct liaison with customers to ensure smooth operations.
Role type
Mid-level Field Service Engineer (Customer Engineer)
Builds
Semiconductor manufacturing equipment uptime and reliability
Domain
Semiconductor equipment maintenance and field service
Deliverable
physical/clinical work
Required skills
mechanical aptitude, pneumatics, hydraulics, electronics, vacuum systems, thermodynamics, hand tools, digital multimeters, preventative maintenance, corrective maintenance, customer communication, training/mentoring
Preferred skills
semiconductor industry experience, trade certification
Technologies
electrical systems, vacuum systems, plasma systems, gas systems, hydraulic systems
Responsibilities
Install, maintain, and upgrade customer equipment; Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems; Coordinate and communicate directly with customers; Train and mentor junior Field Service Engineers; Apply basic diagnostic techniques to assess equipment and address technical issues
Seniority
Mid-level, hands-on IC