PDC Customer Engineer IV
Core
Install, maintain, and upgrade semiconductor equipment while serving as the direct liaison with customers to ensure smooth operations.
Role type
Senior Field Service Engineer (Customer Engineer)
Builds
Semiconductor manufacturing equipment and systems
Domain
Semiconductor / Materials Science
Deliverable
physical/clinical work
Required skills
mechanical aptitude, pneumatics, hydraulics, electronics, vacuum systems, thermodynamics, wafer processing parameters, troubleshooting, preventative and corrective maintenance, hand tools, digital multimeters
Preferred skills
project management, leading customer and internal product meetings
Technologies
Microsoft Excel, Word, PowerPoint
Responsibilities
Install, maintain, and upgrade customer equipment; Apply troubleshooting and diagnostic techniques to solve complex equipment issues; Follow and generate documented procedures and task plans; Communicate with customers and internal business units; Train and mentor junior Field Service Engineers; Fulfill additional duties as assigned