Customer Support Technician-DDP
Core
Perform preventive and remedial maintenance, troubleshooting, and start-up activities for semiconductor manufacturing equipment in customer clean rooms.
Role type
Field service technician (semiconductor equipment)
Builds
Operational uptime and process stability for semiconductor chip and display manufacturing systems
Domain
Semiconductor manufacturing / Materials science
Deliverable
physical/clinical work
Required skills
Preventive maintenance, troubleshooting, wet cleaning, statistical process control, quality improvement methods, PPE usage, hand/power tools operation
Preferred skills
None stated
Technologies
Semiconductor equipment systems
Responsibilities
Plan and execute daily, weekly, and periodic maintenance; troubleshoot process variations; instruct customers on system operation; perform start-up and warranty activities; track equipment performance and uptime; serve as liaison with customer management
Seniority
Individual contributor, hands-on field role