Non-Technical Project/Program Management IV - Escalation Mgmt
Core
Manage cross-functional projects and supply risk escalation for semiconductor equipment, interfacing with regional Field Service Teams and customers.
Role type
Senior non-technical program manager (supply chain/escalation)
Builds
Proactive communication packages for customers, supply risk containment strategies, and operational governance tools.
Domain
Semiconductor equipment manufacturing and supply chain
Deliverable
dashboards & analysis
Required skills
Supply/demand signal analysis, stakeholder influence, complex data set analysis, process improvement, cross-functional project management, compliance management
Preferred skills
SAP proficiency, Microsoft Office (Excel, PowerPoint), global cultural experience, spare part supply risk assessment
Technologies
SAP, Microsoft Office
Responsibilities
Analyze and resolve spare part supply risks; develop proactive risk communication packages; partner with purchasing/commodity organizations; ensure accountability across stakeholders; institutionalize regional fulfillment processes; manage cross-functional operations projects; prepare status reports for leadership and customers.