Customer Support Technician II - DDP
Core
Performs standard Tier I procedures including wafer measurement, preventative maintenance, wet cleans, and kit management for semiconductor equipment.
Role type
Tier I equipment technician
Builds
Semiconductor manufacturing equipment maintenance and calibration
Domain
Semiconductor manufacturing / Materials science
Deliverable
physical/clinical work
Required skills
Wafer measurement, preventative maintenance, wet cleaning, kit disassembly and rebuilding, diagnostic techniques, use of test equipment, color distinction, lifting up to 35 lbs, working in tight spaces, use of hand and power tools, PPE compliance
Preferred skills
Knowledge management systems usage, BKM application, IP guidelines adherence
Technologies
Test equipment, hand tools, power tools, PPE (coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, face shields)
Responsibilities
Perform standard Tier I procedures including wafer measurement; Perform preventative maintenance and wet cleans independently; Disassemble, clean and rebuild kits; Assist senior engineers with corrective maintenance; Diagnose and resolve basic technical problems; Represent Applied Materials to the customer; Comply with all safety procedures and clean room protocols
Seniority
Entry-level / Individual Contributor