Customer Engineer IV-ETCH
Core
Field Service Engineer responsible for installing, maintaining, and upgrading semiconductor etch equipment at customer sites, troubleshooting complex technical issues, and ensuring smooth operations.
Role type
Senior Field Service Engineer (Physical/Technical)
Builds
Semiconductor manufacturing equipment (etch tools)
Domain
Semiconductor equipment / Materials science
Deliverable
physical/clinical work
Required skills
Mechanical aptitude (pneumatics, hydraulics, electronics, vacuum, thermodynamics), Wafer processing parameters knowledge, Hand tools usage, Digital multimeter usage, Troubleshooting and problem-solving, Preventative and corrective maintenance, Customer communication, Project coordination, Training and mentoring
Preferred skills
Etch equipment tool experience, Project management, Customer management
Technologies
Digital multimeters, Microsoft Excel, Word, PowerPoint
Responsibilities
Install, maintain, and upgrade customer equipment; Apply troubleshooting and diagnostic techniques to solve complex equipment issues; Follow and generate documented procedures; Communicate with customers and internal business units; Train and mentor junior Field Service Engineers; Fulfill additional duties as assigned