Customer Engineer
Core
Direct liaison with customers to install, maintain, and upgrade semiconductor equipment using digital analytics and diagnostic techniques.
Role type
Field Service Engineer (Customer Engineer)
Builds
Semiconductor equipment installation, maintenance, and upgrades
Domain
Semiconductor manufacturing / Materials science
Deliverable
physical/clinical work
Required skills
Preventative and corrective maintenance, electrical systems, vacuum systems, mechanical systems, plasma systems, hydraulic systems, gas systems, digital analytics, diagnostic techniques, schematics interpretation, hand tools, digital multimeters
Preferred skills
Pneumatics, hydraulics, electronics, vacuum, thermodynamics, Associate degree in electronics or engineering technologies
Technologies
Digital multimeters, Microsoft Excel, Word, PowerPoint
Responsibilities
Collaborate with Senior Field Service Engineers in installing, maintaining, and upgrading customer equipment; Use digital analytics for troubleshooting; Apply basic diagnostic techniques to assess equipment and address technical issues; Perform preventative and corrective maintenance on various systems; Coordinate and communicate directly with customers; Participate in projects/assignments in meeting organization goals