Customer Engineer III (C3)
Core
Install, maintain, and upgrade semiconductor manufacturing equipment while serving as the direct liaison with customers to ensure smooth operations.
Role type
Mid-level Field Service Engineer (Physical/Technical)
Builds
Semiconductor chips and advanced displays
Domain
Semiconductor manufacturing / Materials engineering
Deliverable
physical/clinical work
Required skills
Mechanical aptitude (pneumatics, hydraulics, electronics, vacuum, thermodynamics), diagnostic techniques, preventative and corrective maintenance, hand tools usage, digital multimeter proficiency, customer communication, training/mentoring
Preferred skills
Semiconductor industry experience, trade certification
Technologies
Electrical systems, vacuum systems, plasma systems, hydraulic systems, gas systems, Microsoft Excel, Word, PowerPoint
Responsibilities
Install, maintain, and upgrade customer equipment; Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems; Apply basic diagnostic techniques to assess and address technical issues; Coordinate and communicate directly with customers; Train and mentor junior Field Service Engineers
Seniority
Mid-level, hands-on IC