Customer Engineer
Core
Install, maintain, and upgrade semiconductor manufacturing equipment while serving as the direct liaison with customers to ensure smooth operations.
Role type
Field Service Engineer (Customer Engineer)
Builds
Semiconductor chips and advanced displays
Domain
Semiconductor manufacturing / Materials engineering
Deliverable
physical/clinical work
Required skills
mechanical aptitude (pneumatics, hydraulics, electronics, vacuum, thermodynamics), hand tools usage, digital multimeters, preventative and corrective maintenance, customer communication, training and mentoring
Preferred skills
semiconductor industry experience, trade certification
Technologies
electrical systems, vacuum systems, plasma systems, hydraulic systems, gas systems, digital analytics
Responsibilities
Install, maintain, and upgrade customer equipment; Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems; Apply basic diagnostic techniques to assess and address technical issues; Coordinate and communicate directly with customers; Train and mentor junior Field Service Engineers
Seniority
Mid-level (4-7 years experience)