Customer Engineer
Core
Install, maintain, and upgrade semiconductor manufacturing equipment while serving as the direct liaison with customers.
Role type
Field Service Engineer (Customer Engineer)
Builds
Semiconductor chips and advanced displays
Domain
Semiconductor manufacturing / Materials engineering
Deliverable
physical/clinical work
Required skills
mechanical aptitude, pneumatics, hydraulics, electronics, vacuum systems, thermodynamics, hand tools, digital multimeters, preventative maintenance, corrective maintenance, customer communication, training
Preferred skills
semiconductor industry experience, trade certification
Technologies
electrical systems, vacuum systems, plasma systems, hydraulic systems, gas systems, Microsoft Excel, Word, PowerPoint
Responsibilities
Install, maintain, and upgrade customer equipment; Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems; Coordinate and communicate directly with customers; Train and mentor junior Field Service Engineers; Apply basic diagnostic techniques to assess equipment and address technical issues