Technical Program Manager - Games Social, Trust and Safety
Core
Drive end-to-end program delivery for Netflix Games social features (friend systems, shared play, communication) and trust & safety infrastructure to enable connected, safe gaming experiences across TV, mobile, and web.
Role type
Senior Technical Program Manager (Games Social & Trust & Safety)
Builds
Social platform capabilities, trust & safety systems, and developer tooling for Netflix Games
Domain
Interactive Entertainment / Online Gaming / Trust & Safety
Deliverable
production ML models | product features | infrastructure
Required skills
Technical program management, social system architecture, real-time communication infrastructure, content moderation pipelines, cross-functional dependency management, risk identification, executive communication, AI tool utilization
Preferred skills
Games industry experience, multiplayer social features, trust & safety systems, multi-platform shipping (mobile/TV/cloud), high-adoption feature delivery
Technologies
Real-time messaging systems, identity and friend graphs, moderation pipelines, policy enforcement engines
Responsibilities
Own end-to-end program delivery for Games Social initiatives including friend systems and communication capabilities; Partner with product, engineering, and design to define and ship social features; Manage cross-functional dependencies between Games Platform, UI, and Studios; Create visibility into program health and surface risks to leadership; Serve as TPM interface for studio integration of social and safety features; Develop working understanding of social and safety architecture to identify technical risks
Seniority
Senior, hands-on IC