Customer Engineer
Core
Direct liaison with customers to install, maintain, and upgrade semiconductor manufacturing equipment, applying troubleshooting and diagnostic techniques to resolve complex technical issues.
Role type
Senior Field Service Engineer (Customer Engineer)
Builds
Semiconductor chip and display manufacturing equipment
Domain
Semiconductor manufacturing / Materials engineering
Deliverable
physical/clinical work
Required skills
Pneumatics, hydraulics, electronics, vacuum systems, thermodynamics, wafer processing parameters, project management, equipment installation, preventative and corrective maintenance, troubleshooting, mentoring
Preferred skills
Digital analytics, digital multimeter usage, Microsoft Office suite
Technologies
Electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
Responsibilities
Install, maintain, and upgrade customer equipment; Apply troubleshooting and problem-solving skills to solve complex equipment issues; Follow and generate documented procedures and published task plans; Communicate with customers and internal business units; Train and mentor junior Field Service Engineers
Seniority
Senior, hands-on IC