Customer Engineer III
Core
Field Service Engineer installing, maintaining, and upgrading photomask lithography equipment (mask laser writers) for semiconductor display and chip manufacturing customers.
Role type
Senior Field Service Engineer (Physical/Clinical work)
Builds
Photolithography and Mask Laser Writer equipment sustaining service contracts, installations, and upgrades
Domain
Semiconductor manufacturing / Materials engineering
Deliverable
physical/clinical work
Required skills
Precision mechanical equipment repair, troubleshooting complex equipment issues, pneumatic/hydraulic/electronic/vacuum system maintenance, clean room protocols, hand/power tool usage, digital multimeter operation
Preferred skills
Project management, leading customer meetings, Bachelor's degree
Technologies
Photomask lithography equipment, Mask Laser Writer, vacuum systems, plasma systems, hydraulic systems, gas systems
Responsibilities
Install, maintain, and upgrade customer equipment; Apply troubleshooting and diagnostic techniques to solve complex equipment issues; Follow and generate documented procedures and task plans; Communicate with customers and internal business units; Train and mentor junior Field Service Engineers