AMNA Customer Quality E3
Core
Serve as the customer quality interface for AMNA customers, driving continuous improvement in Field Application (FA) cycle time and managing APS Governance at the field level.
Role type
Senior Quality Engineer (Customer Quality)
Builds
Quality processes, 8D problem-solving methodologies, and actionable data analytics for semiconductor equipment customers.
Domain
Semiconductor manufacturing / Materials Engineering
Required skills
Quality processes and standards, Lean Six Sigma, 8D problem solving, Data analytics, ISO standards compliance, QMS management, Continuous improvement methodologies, Technical problem solving, Stakeholder management
Preferred skills
English and Korean language skills
Technologies
Semiconductor industry tools, QMS systems
Responsibilities
Address Field Application (FA) issues and drive internal processes to improve FA cycle time; Facilitate the FSO team on the quality and Lean Six Sigma journey; Manage APS Governance at the field; Provide 8D training to improve data analytics and problem-solving capabilities; Develop and deploy quality tools and methods; Interact with customers and functional managers regarding quality or reliability concerns; Identify systemic issues and drive continuous improvement across the business unit; Manage QMS and ensure compliance to ISO standards and sourcing audits; Coach and mentor organizations on quality processes; Reduce qualification cycle time and cost while meeting reliability requirements.
Seniority
Senior, hands-on IC