Youth Worker
Core
Provide practical and emotional support to young people in a 24-hour residential service, helping them develop life skills and achieve personal goals.
Role type
Youth Worker (residential case management)
Builds
Safe, secure, and nurturing residential environment for youth
Domain
Social services / Youth welfare / Substance abuse support
Deliverable
client delivery
Required skills
case management, life skills coaching, crisis response, advocacy, record keeping, conflict resolution, transport coordination
Preferred skills
trauma-informed care, strengths-based approaches, work with culturally and linguistically diverse communities
Technologies
Microsoft Office
Responsibilities
Build therapeutic relationships with young people; support clients through case management and individual support plans; assist in developing essential life skills; encourage participation in recreational and educational activities; provide referrals to community services; maintain accurate client records; respond to crisis situations; support family and community connections; provide safe transport when required
Seniority
Entry to Mid-level, hands-on IC