Portfolio Operations Manager
Core
Operational leader of the Portfolio Operations Lane within the PMO&O, serving as the primary extension of division leadership to manage portfolio operating rhythm, governance, and cross-functional integration.
Role type
Senior IC portfolio operations manager (executive operations)
Builds
Portfolio operating model, governance frameworks, and executive coordination mechanisms
Domain
Corporate services / Business operations / PMO
Deliverable
dashboards & analysis
Required skills
Portfolio operations, PMO leadership, executive operations, cross-functional governance, strategic initiative management, escalation management, action tracking, executive briefing preparation
Preferred skills
Managed services delivery, large-scale workforce solutions, manufacturing/semiconductor/technical services environments, multi-program portfolios, Insight Global operating model, PMP, Lean Six Sigma
Technologies
None stated
Responsibilities
Own the Division's leadership operating rhythm; Coordinate executive meetings, governance cadence, and strategic reviews; Manage portfolio-level action tracking and follow-up; Prepare executive briefings and leadership reports; Drive accountability for cross-organizational commitments; Serve as the primary coordination point across Model T and PMO&O; Align organizational priorities across delivery and enablement pillars; Manage portfolio-level dependencies and resource allocation discussions; Resolve cross-functional escalations; Facilitate executive decision-making; Oversee PMO&O governance framework execution; Ensure portfolio standards are consistently applied; Champion organizational consistency across delivery organizations; Support audit readiness and operational reviews; Lead strategic PMO&O initiatives; Coordinate cross-divisional projects; Support business growth opportunities; Drive continuous improvement of the portfolio operating model; Act as a force multiplier for the Division Leader; Manage executive communications and stakeholder engagement; Support executive presence at internal and client-facing events; Protect leadership capacity and prioritize executive time; Serve as the first escalation point for portfolio-level issues; Coordinate resolution across delivery organizations; Maintain visibility into critical risks and issues; Provide structured updates to leadership