2nd Level Technical Support Engineer (m/w/d)
Core
Ensure smooth operation of highly automated warehouses worldwide and restore systems in case of disruptions using SAP EWM.
Role type
2nd Level Technical Support Engineer
Builds
Operational stability for automated warehouse systems for global clients
Domain
Logistics and Automation
Required skills
SAP EWM knowledge, IT troubleshooting, process documentation, stakeholder communication, travel readiness, English (B2), German (B2)
Preferred skills
Self-starter, proactive problem analysis, willingness to learn new technologies
Technologies
SAP EWM
Responsibilities
Monitor and maintain automated warehouse operations, resolve system disruptions, support new customer onboarding with testing, create and update IT and logistics process documentation
Seniority
Junior to Mid-level, hands-on IC
