Member of Technical Staff, Core Product
Core
Build and scale the core backend and infrastructure for a customer feedback intelligence platform, hardening ML/NLP pipelines and ensuring data integrity at production scale.
Role type
Senior IC backend infrastructure engineer (ML/NLP focus)
Builds
Data ingestion pipelines, real-time analytics systems, and model-serving infrastructure for customer feedback platforms
Domain
SaaS / Natural Language Processing / Distributed Systems
Deliverable
production ML models | infrastructure
Required skills
distributed systems design, data pipeline engineering, observability, system reliability, cost optimization, Golang, serverless computing, SQL/NoSQL, ElasticSearch, GraphQL
Preferred skills
ML/NLP infrastructure experience, feature stores, model-serving architecture
Technologies
Golang, serverless, ElasticSearch, GraphQL, SQL, NoSQL
Responsibilities
Design and own critical infrastructure decisions for data models and event flows; instrument systems for deep observability; balance speed, cost, and long-term system health; partner with product and design to translate ambiguous problems into clear infrastructure; mentor team members and propose platform-level improvements
Seniority
Senior, hands-on IC