QA / QC Technical eCommerce Manager
Core
Own digital quality across the online ecosystem including Shopify Plus storefront, marketing surfaces, and backend integrations to safeguard conversion, data integrity, accessibility, and performance.
Role type
Senior IC QA/QC Technical eCommerce Manager
Builds
Automated regression suites, QA dashboards, and a scalable QA program for high-traffic e-commerce flows.
Domain
Health & wellness e-commerce, Shopify Plus, digital marketing, and data analytics.
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
End-to-end QA lifecycle management, automated test engineering (Playwright, Cypress), CI/CD integration, GA4 and server-side tagging governance, performance monitoring (Core Web Vitals), accessibility compliance (WCAG 2.2 AA), incident triage, and cross-functional stakeholder management.
Preferred skills
SQL, API testing (Postman), schema/contract testing, retail media network experience, and experience with subscription platforms (Recharge) and review systems (Okendo).
Technologies
Shopify Plus, Playwright, Cypress, GA4, Klaviyo, Braze, Meta, Google, Eppo, Optimizely, Sentry, Jira, Linear, Recharge, Okendo.
Responsibilities
Define and run the end-to-end QA lifecycle from requirements to production verification; build and maintain automated tests across critical paths; govern the data layer spec and validate events across GA4 and consent states; monitor Core Web Vitals and enforce performance budgets; lead incident triage and root-cause analyses; QA integrations across Shopify Plus, subscriptions, and ESP/SMS pipelines.
Seniority
Senior, hands-on IC with dotted-line leadership over agency and contract partners.