Guest Experience Host
Core
Greeting and registering owners and guests, providing local area information, and generating sales appointments for Wyndham Destinations resorts.
Role type
Front-line hospitality host (guest services)
Builds
Guest check-in experiences and sales pipeline for vacation ownership resorts
Domain
Hospitality / Vacation ownership
Deliverable
product features
Required skills
Customer service, communication, computer literacy, PMS system usage, problem-solving
Preferred skills
Previous hotel experience, knowledge of local attractions, ability to work flexible schedules
Responsibilities
Greeting and registering guests, providing local attraction information, completing department paperwork, using communication equipment, assisting in tour generation, generating sales appointments, building rapport with customers, collaborating with resort operations, meeting KPIs
Seniority
Entry-level to Individual Contributor