Sr. AI Systems & Solutions Architect, Global Services
Core
Design and build AI-powered solutions, prototypes, and workflows to accelerate content creation, automate operations, and enable smarter learning experiences for internal teams.
Role type
Senior AI Solutions Architect (Internal Enablement & Strategy)
Builds
AI-powered prototypes, intelligent end-to-end workflows, and production-grade systems leveraging LLMs and automation platforms.
Domain
Enterprise AI, Internal Tooling, Automation, Global Services
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Systems thinking, LLM application (Claude, ChatGPT), Prompt engineering, API integration, System design, Technical prototyping, AI workflow automation, Documentation creation, Stakeholder collaboration
Preferred skills
Experience with MCPs, Agent development, Retrieval workflows, Global Services domain knowledge (onboarding, consulting)
Technologies
Claude, ChatGPT, Glean, LLMs, MCPs, Automation platforms
Responsibilities
Partner with leaders to identify high-impact AI opportunities and define roadmaps; Build and prototype AI solutions using LLMs and APIs; Develop prompts, skills, and agents to improve output quality; Enable teams through workshops and documentation to adopt AI tools; Collaborate with engineering to scale solutions to production.
Seniority
Senior, hands-on IC with strategy & mentorship