CoE Data & Insights
Core
Lead data strategy and build scalable data solutions for Stripe's Customer Success and Paid Support Organization to drive revenue growth and operational efficiency.
Role type
Senior Data & Insights Lead (Customer Success)
Builds
Reusable data products (dashboards, data models, code), metrics pipelines, and vertical agents for automation.
Domain
Financial Technology / Payments / Customer Success
Deliverable
dashboards & analysis
Required skills
Data analysis, data visualization, project management, cross-functional collaboration, payments ecosystem knowledge, SQL, technical documentation, stakeholder communication
Preferred skills
Advanced SQL, Python, Git, dashboard building, reporting automation
Technologies
SQL, Python, Git
Responsibilities
Identify and scope new data opportunities with team-level impact; Create reusable data products setting high standards; Develop vertical agents to automate manual tasks; Maintain analytics assets including metric definitions and query libraries; Act as a technical resource for complex datasets.
