Head of Product Operations
Core
Build and lead Zipline's Product Operations function to create an operating system for product development, connecting strategy to execution across autonomous logistics.
Role type
Head of Product Operations (Senior Leadership)
Builds
Autonomous drone delivery logistics system for healthcare, food, and retail supplies.
Domain
Logistics / Autonomous Drones / Healthcare Supply Chain
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Product Operations leadership, cross-functional influence without authority, program management for complex launches, organizational design, KPI definition, SQL, operational metrics
Preferred skills
Experience in high-growth tech, products with hardware/logistics/marketplace components
Technologies
SQL, analytics platforms, experimentation frameworks
Responsibilities
Define operating cadences (roadmap reviews, quarterly planning), standardize launch readiness and post-launch review processes, build dashboards for product health and adoption, partner with Data Science to define KPIs, lead cross-functional launch planning, establish feedback loops from field operations.
Seniority
Senior, hands-on IC with team leadership