Sr. AI Systems & Solutions Architect
Core
Design and build AI-powered solutions, prototypes, and workflows to accelerate content creation, automate operations, and enable smarter learning experiences for the Global Services organization.
Role type
Senior AI Solutions Architect (Internal Enablement & Strategy)
Builds
AI-powered prototypes, intelligent end-to-end workflows, and production-grade systems connecting internal data sources.
Domain
Enterprise AI, Internal Tooling, Global Services Operations
Deliverable
production ML models | product features
Required skills
Systems thinking, LLM application (Claude, ChatGPT), Prompt engineering, API integration, Automation platform design, Technical prototyping, AI workflow orchestration, Documentation creation, Stakeholder partnership
Preferred skills
Experience with internal tooling and automation, Familiarity with Global Services functions (onboarding, consulting, customer success), Rapid iteration based on user feedback
Technologies
Claude, ChatGPT, Glean, MCPs, Automation platforms, APIs
Responsibilities
Partner with leaders to identify high-impact AI opportunities and prioritize based on efficiency gains; Build and prototype AI solutions using LLMs and modern AI development platforms; Design and connect AI systems to create intelligent workflows; Develop effective prompts, skills, agents, and retrieval workflows; Create documentation and lead enablement sessions to grow team AI fluency; Facilitate the evolution of prototypes into production-grade systems.
Seniority
Senior, hands-on IC with strategy & mentorship