Staff Engineer - Customer Onboarding
Core
Lead the evolution of the Adyen merchant journey into a seamless, high-velocity activation layer using LLMs to interpret merchant documents and automate complex KYC/Risk mapping.
Role type
Staff Engineer (Applied AI Specialist)
Builds
Global onboarding systems, onboarding concierge, and intelligent extraction/reasoning interfaces for merchants.
Domain
Financial Technology (Payments) + Applied AI / LLMs
Deliverable
production ML models | product features
Required skills
Systems architecture, distributed systems design, Java, high-concurrency API development, LLM interface building, RAG architectures, policy enforcement, secure data handling, KYC/identity verification knowledge.
Preferred skills
Entrepreneurial mindset, ability to align diverse global teams, strategic roadmap shaping.
Technologies
Java, LLMs, RAG
Responsibilities
Lead architecture for global onboarding systems to minimize time-to-value; architect an onboarding concierge using real-time reasoning to resolve compliance blockers; shape strategic roadmap in partnership with Product and other Staff Engineers; mentor engineers to drive technical standards across regions.
Seniority
Staff, hands-on IC with strategic scope