Product Designer, AI Experience
Core
Designing intelligent, personalized AI experiences for chronic disease management across member and care ecosystems.
Role type
Senior Product Designer (AI Experience)
Builds
AI-supported member experiences, interaction models for intelligent guidance, and human-in-the-loop support systems.
Domain
Healthcare / AI Interaction Design
Deliverable
product features
Required skills
Product design, interaction design, service design, systems thinking, prototyping, behavioral science, trust and safety design, conversational design, stakeholder alignment
Preferred skills
Healthcare domain experience, AI/ML team collaboration, prompt engineering, agentic flow design, AI evaluation loop design, Figma Make/Cursor/v0 usage
Technologies
Figma, Figma Make, Cursor, Claude Code, Replit, v0, ChatGPT, Gemini
Responsibilities
Lead product and experience design for AI-supported member experiences; Define interaction models for intelligent guidance and handoffs; Shape how AI and human care teams work together; Translate concepts like trust, empathy, and safety into design patterns; Prototype using AI tools and conversational flows; Partner with cross-functional teams to align user needs and technical capabilities; Define evaluation loops for AI-powered experiences; Create high-fidelity designs and service blueprints.
Seniority
Senior, hands-on IC