Network Operations Field Support Engineer
Core
Frontline operations role keeping networked ground systems, fulfillment center connectivity, and launch-site communications online to enable time-critical medical and commercial drone deliveries.
Role type
Network Operations Field Support Engineer (Owner-level, frontline IC)
Builds
Autonomous logistics system for medical and commercial supply delivery
Domain
Logistics / Autonomous Drones / Network Infrastructure
Deliverable
infrastructure
Required skills
Network troubleshooting (LAN/WAN/VPN/DNS/DHCP/routing/switching/wireless), structured cabling (Cat5e/6/6a), hardware installation and testing, incident response and triage, observability tool operation, Linux command line, Python/Bash scripting
Preferred skills
Experience in industrial environments, reducing MTTR, cross-functional coordination
Technologies
Linux, Python, Bash, PowerShell, network monitoring tools, ticketing systems
Responsibilities
Monitor and respond to network infrastructure alerts, execute on-site hardware installation and cabling, lead outage playbooks and incident escalations, maintain observability tools and implement automations, perform physical site tasks in outdoor/warehouse environments
Seniority
Mid-level, hands-on IC
