Senior Product Manager, ML Modeling & Platform
Core
Own the roadmap for Klaviyo's core predictive ML models (send time, churn, recommendations) and the internal ML platform infrastructure (training, serving, feature pipelines) to enable autonomous marketing agents.
Role type
Senior Product Manager, ML Modeling & Platform
Builds
Predictive models for send time, audience optimization, product recommendations, churn prediction; ML platform infrastructure (DART/Ray, MLflow, model serving, feature pipelines, Prefect)
Domain
Marketing Technology (Martech), E-commerce, Machine Learning Infrastructure
Deliverable
production ML models | product features | infrastructure
Required skills
Product strategy for ML/AI products, ML system architecture knowledge (training pipelines, model serving, feature stores), connecting platform investments to business outcomes, roadmap prioritization in technical environments, stakeholder management across engineering and GTM
Preferred skills
Hands-on ML engineering or data science background, experience with Ray/MLflow/Prefect, LLM inference infrastructure experience, B2B SaaS product management, martech/ecommerce domain knowledge
Technologies
Ray, MLflow, Prefect, DART, MLflow, LLM tooling
Responsibilities
Define quality metrics and evaluation frameworks for model families; drive time-to-production for new models; build monitoring frameworks for model quality and regressions; partner on build vs. buy decisions for the ML stack; translate technical improvements into business impact stories; ensure platform reliability and cost efficiency for high-volume workloads; reduce developer friction for ML engineers; shape platform evolution for agentic products
Seniority
Senior, hands-on IC
