Senior Manufacturing Solutions Engineer
Core
Partner with customers to understand operational challenges and lead the architecture, configuration, and implementation of AI-native frontline operations solutions in industrial environments.
Role type
Senior Manufacturing Solutions Engineer (Customer-Facing)
Builds
Composable, connected apps for manufacturing operations
Domain
Industrial Manufacturing / Operations Technology (OT)
Deliverable
production ML models | product features
Required skills
Manufacturing operations expertise, Operations Technology (MES/ERP) experience, System and device integration, Lean Manufacturing/continuous improvement leadership, Enterprise project management, C-suite communication
Preferred skills
Architecting and implementation experience, Shop floor presence
Technologies
MES, ERP, AI-native platforms
Responsibilities
Partner with customers to deeply understand operational challenges and goals; Develop, configure, and implement Tulip solutions side-by-side with customers; Support delivery of enterprise-level projects from kickoff through delivery; Build trusted relationships across customer organizations from shop floor to C-suite; Provide ongoing technical support and drive issue resolution; Serve as the voice of the customer internally to Product and Engineering teams.
Seniority
Senior, hands-on IC with customer leadership