Senior Program Manager, Chief of Staff Office
Core
Senior Program Manager acting as the primary operational lead for the Chief of Staff Office, driving organizational alignment, business resilience, and executive-level execution.
Role type
Senior Program Manager (Chief of Staff Office)
Builds
Operational programs, business continuity frameworks, and executive decision-support materials
Domain
Fintech / Financial Crime Prevention
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
complex initiative management, analytical rigor, process design, continuous improvement, data synthesis, executive communication, project management, AI tool integration, handling confidential information
Preferred skills
experience in Management Consulting or Strategic Project Management, experience with Generative AI for productivity
Technologies
Generative AI tools
Responsibilities
Manage end-to-end operational cycles including Townhalls and Team Offsites; Lead the Business Continuity Program (BCP) and embed resilience frameworks; Perform hands-on data synthesis to create executive summaries for the CoS and SVP; Lead ad-hoc, high-priority cross-organizational projects; Support Extended Leadership Team (ELT) evolution and community initiatives; Identify and implement efficient processes and AI tools to automate tasks and enhance productivity
Seniority
Senior, hands-on IC
