Counselling Service Navigator
Core
Lead implementation of the counselling component of the Victorian Redress program for survivors of historic institutional abuse and neglect, providing trauma-informed support and referrals.
Role type
Senior IC counselling service navigator (restorative engagement)
Builds
Trauma-informed counselling pathways and restorative engagement processes for the Victorian Redress program
Domain
Public sector / Social services / Trauma-informed care
Deliverable
client delivery
Required skills
Trauma-informed care, needs assessment, referral management, crisis support, restorative engagement facilitation, sensitive material handling
Preferred skills
Experience with sensitive and distressing material, resilience, empathy, policy development
Responsibilities
Provide a point of contact for program participants; Assess needs and vulnerabilities; Facilitate access to counselling and support services; Deliver trauma-informed support to build safety and trust
Seniority
Senior, hands-on IC