Surgical Outpatient Improvement Lead
Core
Lead the design, implementation, and evaluation of improvement initiatives across surgical outpatient services to improve access, referral management, clinic capacity, patient flow, and patient experience.
Role type
Senior operational improvement lead (healthcare)
Builds
Redesigned surgical outpatient service models and improved clinical pathways
Domain
Healthcare / Surgical Services
Deliverable
product features
Required skills
Service improvement/redesign leadership, Data analysis, Project management, Stakeholder engagement, Clinical pathway development
Responsibilities
Lead outpatient improvement projects across surgical specialties; Analyse referral, waiting list, and clinic performance data; Develop and implement referral, triage, and clinical pathway improvements; Lead implementation of agreed changes through to embedding in business-as-usual practice.