Strategic Operations Analyst
Core
Build analytical models, metrics, and internal software tools to solve complex operational challenges for Zipline's global drone delivery system.
Role type
Senior Strategic Operations Analyst (Data & Operations)
Builds
Executive metrics, scalable operating mechanisms, internal software tools, dashboards, and automations for fleet health and operational performance.
Domain
Autonomous logistics, drone delivery, supply chain, and healthcare operations.
Deliverable
production ML models | dashboards & analysis | infrastructure
Required skills
SQL, Python or R, metric design, problem structuring, quantitative analysis, cross-functional collaboration
Preferred skills
Internal software development, BI platforms (Mode, ThoughtSpot, Looker, Power BI), logistics/aviation/robotics domain experience, experimentation/optimization
Technologies
SQL, Python, R, Mode, ThoughtSpot, Looker, Power BI
Responsibilities
Partner with leaders across Maintenance, Fulfillment, and Commercial Ops to solve high-impact operational challenges; Build analytical models providing visibility into fleet health, cost, and reliability; Design scalable processes and decision frameworks; Develop internal tools and automations to eliminate manual work; Investigate problems via quantitative analysis and direct field observation; Lead cross-functional projects from definition to implementation; Communicate findings to executive leadership; Travel up to 20% to commercial sites and facilities.
Seniority
Senior, hands-on IC