Senior Site Reliability Engineer, Axon 911
Core
Own the reliability, observability, and operational excellence of the Unified Call (UC) platform, a mission-critical system handling 911 calls.
Role type
Senior Site Reliability Engineer
Builds
Observability, monitoring, alerting, incident response, deployment processes, dashboards, and automation for the UC platform.
Domain
Public safety / Emergency response / Cloud infrastructure
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Observability platforms (Datadog), Kubernetes, AWS, Cloud networking, Message queues (RabbitMQ/Kafka), System architecture analysis, Operational automation
Preferred skills
Telephony/communications infrastructure, Highly available distributed systems
Responsibilities
Design and improve observability, monitoring, alerting, and incident response; Build and mature deployment processes; Partner with engineering teams to improve system resiliency; Analyze system architecture and implement risk improvements; Develop dashboards and automation; Establish SRE best practices
Seniority
Senior, hands-on IC
