Critical Environment (CE) Technical Trainer
Core
Deliver technical training and procedural change management for Critical Environment technicians supporting Microsoft's global datacenter infrastructure.
Role type
Senior IC Technical Trainer (Datacenter Operations)
Builds
Training programs and readiness for technicians maintaining cooling, electrical, mechanical, and life safety systems in datacenters.
Domain
Cloud Infrastructure / Datacenter Operations / Technical Training
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Adult learning fundamentals, training delivery, cloud systems knowledge, datacenter environment experience, server environment experience, computer technologies experience, classroom management, curriculum development, metrics analysis
Preferred skills
Facility cooling systems maintenance, electrical power monitoring, building automation systems, battery monitoring systems, project management, operational planning
Technologies
EPMS, BCM, BAS, BMS, Microsoft Azure
Responsibilities
Align learning preparation with success metrics, deliver in-person or virtual training sessions, create supportive learning environments, monitor learner progress, provide course content feedback, incorporate latest technologies into learning experiences
Seniority
Mid-Senior, hands-on IC