Product Specialist
Core
Bridge real-world clinical practice and product functionality for enterprise EHR solutions, influencing product direction, workflow design, and customer success.
Role type
Product Specialist (Healthcare EHR)
Builds
InterSystems EHR portfolio (TrakCare and IntelliCare)
Domain
Healthcare / Health IT / Clinical Informatics
Deliverable
product features
Required skills
Clinical experience (nurse, pharmacist, allied health), Healthcare operations experience, EHR domain expertise, Healthcare workflow knowledge, Product roadmap contribution, Cross-functional collaboration, Customer engagement, Regulatory and industry trend monitoring
Preferred skills
Experience with healthcare application design/configuration/implementation, Subject matter expertise in specific domains (inpatient, ambulatory, medication, care coordination)
Technologies
TrakCare, IntelliCare
Responsibilities
Contribute to strategic direction and roadmap of EHR products including feature design and requirements; Collaborate cross-functionally to bring new features to release; Engage with healthcare customers to translate clinical needs into product requirements; Serve as internal voice of the customer; Collaborate with Product Management for portfolio cohesion; Act as internal SME in healthcare domains; Monitor industry trends and regulatory changes; Evaluate impact of solutions on quality and efficiency; Represent company in clinical and informatics communities