Telstra Retail: Part Time Customer Service & Sales Consultant WERRIBEE
Core
Frontline support role assisting customers with product selection, service activation, and troubleshooting basic issues in a retail store.
Role type
Part-time retail customer service and sales consultant
Builds
Customer connections and sales revenue for Telstra's retail operations
Domain
Telecommunications retail
Deliverable
product features
Required skills
Consultative selling, product knowledge, customer service, troubleshooting, KPI achievement
Preferred skills
Previous customer-facing experience, passion for learning, resilience
Responsibilities
Help customers find the right products and services, offer informed guidance on tech solutions, meet and exceed sales targets and KPIs, collaborate with the team to support store goals
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