Service Technician (Contract)
Core
Install and maintain fiber network infrastructure, including conduit, fiber, and split enclosures, while performing customer activations and troubleshooting.
Role type
Field service technician (physical/clinical work)
Builds
Fiber network connections and customer connectivity
Domain
Telecommunications / Fiber Optics
Deliverable
physical/clinical work
Required skills
Fiber splicing, FTTH installation, cable routing, utility locating, power tools, basic troubleshooting, customer interaction, confined space work, aerial work, heavy lifting
Preferred skills
Telecommunications industry experience, knowledge of data center components, proficiency with ServiceMax/Bob/Deputy platforms
Technologies
ServiceMax, Bob, Deputy
Responsibilities
Perform general installation of fiber network, connect/disconnect/test/repair/maintain fiber, engage with customers at install locations, perform fiber drops from handhole to house, build splice domes, complete general network repair, conduct light level testing, perform basic utility locates
Seniority
Junior to Mid-level, hands-on IC