Administration Manager
Core
Lead the administration team and provide high-quality administrative support services to ensure operational excellence for a residential aged care home.
Role type
Senior IC administration manager (aged care)
Builds
Administrative workflows, resident information systems, and operational compliance for a care home
Domain
Healthcare + Aged Care
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, customer service, privacy compliance, regulatory auditing, system utilization, staff training, resident admissions coordination, quality improvement
Preferred skills
Front-of-house experience, healthcare or hotel management background, high-traffic environment management
Technologies
Company administrative systems and tools
Responsibilities
Lead the administration team including reception and rostering; Provide high-level customer service to internal/external providers and resident families; Oversee accurate administration of resident information and prepare regulatory auditing material; Utilize and train staff on company systems and procedures; Support new resident admissions; Participate in quality improvement initiatives